AUSERVIN
About the company
AU SERVIN is a growing local company in the Brisbane area, dedicated to supporting a seamless and simple relocation for local families and businesses. Whilst moving can be an exciting adventure, a little help goes a long way! AU SERVIN brings you experts in removals who are trained in the careful packing and preparation of your belongings, to ensure they arrive in the pristine condition they were packed in.
Project images
Reviews
“Service with a smile”
Great team smiling all the way, even though it was hot work and there were lots of stairs! Thanks guys.
“Moving services”
Good guys, though it took longer than expected. May be that's the case , I haven't done a move in last few years.
“Great service”
Great service. We had to have two trucks over two days, it was a great help to have the movers make the job a lot easier.
Reply from AUSERVIN
Dear Benita, thanks for your feedback.
“Pràbhath”
Great support from the team and high performance!
“Great”
Excellent from start to finish.
“Great service”
Mario and Antonio did an amazing job. Although the time was set for between 12-2pm the truck was busy at another job and began work at 4pm. The service from the guys was awesome, very professional, great care taken with all of our belongings. Appreciate it at such short notice.
Reply from AUSERVIN
Thank you for your feedback. We are delighted to hear that you enjoyed the service we provided. We apologize for the delay in arriving at your location. Despite facing challenges with hard access during the first job, we made every effort to get there as close to 12 pm as possible. We truly appreciate your understanding. We are pleased that we could still assist you, especially considering that the booking was confirmed at 7 am on the same day. Your satisfaction is our priority, and we are grateful for your patience and cooperation. We look forward to serving you again in the future. If you have any further questions or require any assistance, please don't hesitate to reach out to us. Best regards,
“Professional”
Got on with the job, no hassle
“Simply Brilliant”
Great value. Great communication. Super careful with our belongings. Just a great company with a great bunch of guys working for them.
“Disappointing service”
This company originally advised 12 pm arrival . Then between 12-2 Didn’t turn up until after 5pm . After multiple phone calls to them wondering if they were going to show. Communication was terrible on what time they would get there. Moving Staff were polite but Even though I listed all my furniture and advised 4 bedroom house and will only need to move furniture as I had moved all boxes with a trailer, half of my furniture didn’t fit on the truck I had to go back to the house and do 5 trips with a trailer, my teenage son and a sprained ankle. The truck broke down for 40 mins that extended the time of arrival with my furniture They offered an extra moving person for free as compensation I feel was not enough to cover the stress of this move. I will not be using this service again . I had move the same amount 2 years ago with a different company cost me a little more but service was was 100% better they had turned up and everything fitted on the truck with no hassles.
“Great Service! Fast, Simple and worth every cent!”
No issues, fast and reliable service. Simple and easy quote + flexible booking process. AUSERVIN had covered everything required for my move by dispatching two separate teams (packing team + removalist team). AUSERVIN had made the moving process very simple. They provided all the required packaging equipment (tape, boxes, bags, packing paper etc). The packaging team were fast but also very careful with all our belongings. The removalist team had arrived with their own tools and dismantled all the furniture which after moving to the new property also rebuilt all the furniture saving us so much time. It was definitely worth the price. All the services provided were included in the one invoice which is calculated and charged at the very end. Highly recommend AUSERVIN! If your looking for a removalist company who will pack, move & unpack your entire house with great care plus no screwing around or hidden costs then AUSERVIN is the one you need. Will definitely use this service again!
Reply from AUSERVIN
You're welcome! I'm glad to hear that your move went well and that we were able to address all your concerns and meet your expectations. Customer satisfaction is our top priority, and we always strive to provide the best service possible. We're here to help!
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