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About the company

AU SERVIN is a growing local company in the Brisbane area, dedicated to supporting a seamless and simple relocation for local families and businesses. Whilst moving can be an exciting adventure, a little help goes a long way! AU SERVIN brings you experts in removals who are trained in the careful packing and preparation of your belongings, to ensure they arrive in the pristine condition they were packed in.

Project images

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Reviews

9,4
15 reviews
Quality
9.6
Customer service
9.3
Value for money
9.3
10 1 9.4 15
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Thanks
Reviewed by Ann on Thursday, 25 April 2024 at 3:26:03 pm
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Simple & easy. A good group to work with. Very friendly.

Quality
10
Customer service
10
Value for money
10
Service with a smile
Reviewed by April Simon on Wednesday, 27 March 2024 at 8:04:22 am
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Great team smiling all the way, even though it was hot work and there were lots of stairs! Thanks guys.

Quality
10
Customer service
10
Value for money
10
Moving services
Reviewed by Pawan on Sunday, 28 January 2024 at 8:21:56 am
7.3
7.3 10 1
AUSERVIN Moving24 https://au.moving24.com

Good guys, though it took longer than expected. May be that's the case , I haven't done a move in last few years.

Quality
10
Customer service
6
Value for money
6
Great service
Reviewed by benita tatters on Friday, 19 January 2024 at 9:07:03 am
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Great service. We had to have two trucks over two days, it was a great help to have the movers make the job a lot easier.

Quality
10
Customer service
10
Value for money
10
Reply from AUSERVIN
Friday, 19 January 2024 at 10:22:50 am

Dear Benita, thanks for your feedback.

Pràbhath
Reviewed by Prabhath on Saturday, 9 December 2023 at 11:07:10 pm
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Great support from the team and high performance!

Quality
10
Customer service
10
Value for money
10
Great
Reviewed by Rebecca on Saturday, 11 November 2023 at 8:51:31 am
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Excellent from start to finish.

Quality
10
Customer service
10
Value for money
10
Great service
Reviewed by Maikio on Tuesday, 8 August 2023 at 1:03:35 am
9.3
9.3 10 1
AUSERVIN Moving24 https://au.moving24.com

Mario and Antonio did an amazing job. Although the time was set for between 12-2pm the truck was busy at another job and began work at 4pm. The service from the guys was awesome, very professional, great care taken with all of our belongings. Appreciate it at such short notice.

Quality
10
Customer service
10
Value for money
8
Reply from AUSERVIN
Tuesday, 8 August 2023 at 3:12:41 am

Thank you for your feedback. We are delighted to hear that you enjoyed the service we provided. We apologize for the delay in arriving at your location. Despite facing challenges with hard access during the first job, we made every effort to get there as close to 12 pm as possible. We truly appreciate your understanding. We are pleased that we could still assist you, especially considering that the booking was confirmed at 7 am on the same day. Your satisfaction is our priority, and we are grateful for your patience and cooperation. We look forward to serving you again in the future. If you have any further questions or require any assistance, please don't hesitate to reach out to us. Best regards,

Professional
Reviewed by Tom on Wednesday, 2 August 2023 at 4:28:58 am
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Got on with the job, no hassle

Quality
10
Customer service
10
Value for money
10
Simply Brilliant
Reviewed by Bryan on Wednesday, 12 July 2023 at 11:05:20 am
10.0
10 10 1
AUSERVIN Moving24 https://au.moving24.com

Great value. Great communication. Super careful with our belongings. Just a great company with a great bunch of guys working for them.

Quality
10
Customer service
10
Value for money
10
Disappointing service
Reviewed by Tamra on Sunday, 9 July 2023 at 2:32:08 pm
4.7
4.7 10 1
AUSERVIN Moving24 https://au.moving24.com

This company originally advised 12 pm arrival . Then between 12-2 Didn’t turn up until after 5pm . After multiple phone calls to them wondering if they were going to show. Communication was terrible on what time they would get there. Moving Staff were polite but Even though I listed all my furniture and advised 4 bedroom house and will only need to move furniture as I had moved all boxes with a trailer, half of my furniture didn’t fit on the truck I had to go back to the house and do 5 trips with a trailer, my teenage son and a sprained ankle. The truck broke down for 40 mins that extended the time of arrival with my furniture They offered an extra moving person for free as compensation I feel was not enough to cover the stress of this move. I will not be using this service again . I had move the same amount 2 years ago with a different company cost me a little more but service was was 100% better they had turned up and everything fitted on the truck with no hassles.

Quality
4
Customer service
4
Value for money
6

Q&A

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Company location

AUSERVIN

9 / 149 Ryan Street
West End Queensland 4101
Australia

AUSERVIN address AUSERVIN address
AU Queensland West End 9 / 149 Ryan Street 4101

Company facts

Type of business
Unknown
Number of employees
12 - 20
ABN
74 466 727 827