313 Movers
Concord
About the company
In numerology, 313 is a powerful sign—it's time to MOVE forward, embrace change, and welcome positive transformation. Whether you're starting fresh, relocating, or leveling up, 313 Movers is here to make your journey smooth and stress-free. Backed by over a decade of combined experience, our team of skilled professionals is dedicated to providing seamless, stress-free relocations. Let’s move toward new beginnings together!
Project images
Reviews
“Dysart move”
Firstly, the boys were 2 1/2 hours late but once there they really got stuck in . Sam and Wail had great customer service . But on the negative the boys ripped my desk chair broke the wheels of my tool trolly , ripped the sheet on our mattress seemed to have no concept of the word fragile because they put heavy boxes on top of boxes marked fragile. Not been through all the boxes yet but we have some very expensive painting and a very expensive Single Malt whisky collection if we find any damage there someone will be paying. Richard Nobbs
“Caboolture to Hervey Bay”
The worst move we have experienced. Wrong truck sent. Packing incompetent - many breakages, no box labelled with contents. Move took 14 hours. We were threatened with police action for trespassing. Family had to complete move the following day. Moving team are from Columbia so English difficult. Bed was left in pieces in our new home. Antique desk partially put together. Rubbish bins with rubbish packed. Freezer bag of frozen food put on top of air fryer. Told after 9 hours that 2 smaller trucks should have been dispatched and move would have been more successful. Too late at that stage. I expressed concern at the length of time the team had to work. No care shown by management. All in all not a great success
“Good service on time and helpfull”
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“Use somebody else. This company is horrible.”
The worst experience of my life. Half of my furniture was left behind. They did 4 hours work in total including their numerous smoke breaks. I was told they'd be here until the job was completed regardless of how many trips it took. They did 1 trip. The move wasn't ev3n 15 minutes down the road. Customer service has been horrible with being given the run around and I have now taken it up with the department of fair trading.
“Great service”
Great service. Lovely young men who did a great job.
“East Gosford to West Gosford”
Guys were very fit and listened to the instructions to move my furniture $980
“Movers”
The definitely worked hard moving my things. However, there was quite a bit of damage done to some of my furniture. They didn’t put the bed back together properly, didn’t connect up the washer like they said they would. I was compensated $50 for the damage that had been made to various pieces of furniture. The main guy was on the phone the whole time. They were trying to rush as they had another big job to pack after mine. I would not recommend.
“Underwhelming and problematic”
Cost me the same as my move from Brisbane to toowoomba to relocate 4kms despite easier access to furniture and premises. Didn’t complete the move - made 2 trips but left the remainder (less than a small van load) behind for us to move ourselves the following day. Disappeared for 40min during move claiming not taking a break and that got lost?!! Wouldn’t answer phone when tried to contact them while “lost”. Presented bill at end of move with no breakdown of hours worked. Refused to take filing cabinet upstairs at new premises claiming too heavy but carted a heavier and harder to move sofa bed up 10min later.
“Pretty good service for the cost”
Call the night before to confirm time. Didn't all fit on largest truck. Lucky we had a back up plan. They left before us and daughter helped organise where to put things. Mostly Ok. One lounge got dirty as plastic came off. Wanted to charge a lot for bubble wrap. Daughter caught them trying to blow their rubbish from truck onto our driveway.
“Bad customer service, even worse removalists!!”
Escaping domestic violence as a single father with a baby, my matter was urgent and I was reassured I'd be taken care of.I booked in a removalist to attend in the afternoon, and assured they would arrive between 10am-3pm. I notified them I had a cleaner booked in at 3:30pm and was again reassured the removalist would arrive before 3pm. Come 3pm, no removalist and I waited to be told "stuck i traffic" several times. The cleaner could not start with furniture in the house. I waited until near 5pm for the removalists to show finally, take one look, wrinkled their node up at me then went off for 20 minutes yelling into their phone in another language at their boss then took off. Admin said they were told they cancelled the job because they sait's a health hazard and filthy/smelled" It was all a fabricated lie just because they judged me as a person. I was mid move, and trying to flee my abusive partner. This company put my son and myself at risk. Thumbs DOWN BEWARE.
Q&A
How did you start your business?
After over a decade in the moving industry, we’ve seen it all—every challenge, every detail, and every way to make relocations smoother and stress-free. We've mastered the process from A to Z, building a deep understanding of what it takes to deliver top-tier service. Now, with 313 Movers, it’s time to put that expertise to work—serving our customers with the best moving experience possible!
What makes your services standout?
Simply put—we’re the best in every aspect! You name it, we excel at it: ✔ Clear Communication – Always transparent and responsive. ✔ Precision & Care – Your belongings are handled with expertise. ✔ End-to-End Service – We manage everything from packing to setup. ✔ Fair Pricing – Quality service at competitive rates. ✔ Full Insurance – Your move is covered for peace of mind. ✔ Flexibility – We adapt to your schedule and needs. ✔ Wide Coverage – Local or long-distance, we’ve got you covered!
What is your top advice for your customers?
From our experience, here is the top 3 points to keep in mind when moving: 1- Plan Ahead: be prepared and avoid last-minute stress. 2- Remove items you don't need: use Facebook market or Gumtree to find a new home of items you dont need anymore, this will reduce cost and headache. 3- Trust the experts: we will do the heavy lifting, you focus on settling in your new home.
Company location
313 Movers
Concord
Concord New South Wales 2137
Australia
Company facts
